SUPPORT

FAQ

For answers to the majority of questions you may have, please click here to view our FAQ page.

SHIPPING INFO

  • SHIPPING INFO

    WE SHIP WORLDWIDE. DIRECT TO YOUR DOOR.


    We ship direct to your door from our warehouse in Niigata, Japan.


    For more info including estimated costs, please view our shipping page here.

CONTACT

  • E-MAIL

    Got a question? The best way to reach us is via e-mail.


    General Inquiries: info@eastwoodguitars.jp


  • PHONE

    Rather speak to a human? Drop us a line at the number below and we'll have the right person reach back out to you.


    025-229-4134


SOCIAL MEDIA

WARRANTY INFORMATION

Each of our guitars comes with a lifetime limited warranty. Eastwood warrants all instruments to be free from defects in materials and workmanship for as long as the original retail purchaser owns it. Electronics, tuning machines, and case hardware are warranted for a period of one year from the date of original purchase.




PRIVACY POLICY

Please click here to view our full privacy policy.